Return & Refund Policy

1. Service Nature

Our offerings are digital services (e.g., websites, software, marketing). As such, they are not eligible for traditional refund*.

2. Refund Policy

• Non-refundable Services:: Once a project has started or deliverables are provided, fees are non-refundable.
• Eligibility for Refunds: If a payment is made in error or for a service not delivered, refund eligibility will be evaluated.
• Request Deadline: Refund requests must be submitted within 7 days of payment.

3. Process

To request a refund, please contact us at lealavatech.pvt.ltd01@gmail.com with payment proof and reason. Eligible refunds will be processed and credited within 7–10 working days.

4. Cancellation

Service cancellations made before project initiation may be eligible for a partial refund after deduction of administrative charges.